Capture from Retell
Retell: no confirmed self-serve dual-channel export, no auto-pull. setup --stack retell explains the workaround; then score as usual.
Understand the workaround
setup lays out the split for caller/agent (mono-mixed can’t attribute overlap); check Retell’s docs.
uvx hotato setup --stack retellScore it
Split (caller on channel 0, agent on channel 1)? Score with --stack generic, since there’s no Retell preset. --expect yield/hold = interruption vs. backchannel.
uvx hotato run --stereo call.wav --stack generic --expect yieldMono still runs, but overlap attribution is degraded, not authoritative.
The honest gate
Dual-channel = real overlap numbers. Mono-mixed? Add --onset <seconds>, and treat as degraded.